Here is a listening activity, click on this link and answer the following questions:

1.     What is the speaker’s name and expertise?

Her name is Thiristinam. Her expertise is learning language skills to student from young kids.(vocabulary accusation)

2-List all the different effective ways to learn new vocabulary that the lady has mentioned in her talk; use present simple tense to write the steps.

We learn from reading story, articles, and books.

While reading we should attention to an unfamiliar words and how you are use it.

Find the meaning of the word from internet or ask friends.

Write down new word in noun and you add verb to support it.

3-How many parts in the talk?

There are 3 parts in the talk

4.     What is a ‘Word Journal’? What you need to do with it?

Write the new vocabulary and find the meaning of it. I can find the meaning of the words and put it in a sentence

5.     What were the examples that she has mentioned with the words family and collocations?

Black and white not a white and black. Make a mistake not do a mistake

6.     Use the following table to learn the new vocabulary and then add any new word that you find it hard for you:

Word	Definition	Sentence
Demystify	Remove mysteries	I demystify all the vocabulary to my child
Repertoire	Collection of skills required for a particular profession	I repertoire all the files to make a report
Infinite	limitless	Numbers are infinite
Encounter	Meet by chance	I met my friend encounter
Lexicon	dictionary	I use lexicon to learn the meaning of the words
Exponentially	In an exponential manner	My child got high mark in math that exceed my exponentially
Collocations	Relation between two words or group of words and form a commonly used phrase	I learnt the meaning of collocation

1-is having

2- drinks ,is drinking

3-is raining, am not having-------------------------------------------

4-don’t wear

5-is makeing, is blowing

6-telling

7-goes

8-am spending, go

9-asking

10-you are speaking

11-makes, is making

12-is burning

13-am working, am saving

14-smokes, is trying

15-rises, sits

16-learns, is having

17-goes

18-you watch

19-pays

20-eats

21-does it take, takes

22-leaves

23-do you know

24-does not smoke

25-does not often

26-lies

27-speaks, don’t understand

28-do you get, go , am going

29-do you put, am going, do you want--------------------------------

30-buy, win

31-do you love, like, don’t love

32-DO you writing, writes, do you want -----------------------------------------------

33-makes, do you think, doesn’t matter, makes-------------------------------------------

34-are looking, is taking off

35-is he doing, is polishing

Write a letter for the following situation. Your letter should:

• contain the necessary elements of a business letter (e.g., name, address, opening salutation, body, closing paragraph, complimentary closing)

• include the reason for the letter and relevant information

• use the appropriate degree of formality

• have no spelling, grammar or punctuation mistakes

Situation 1:

You purchased a dishwasher from a large department store. When the dishwasher was delivered, you hired a plumber to install it for you. The cost of the installation was $375.00. However, the first time you tried to use the machine, it did not work. The store offered to replace the dishwasher, but the salesperson you spoke to on the phone said that the company would not cover the cost of installing a new dishwasher.

You task is to write a letter to the store stating why you think they should pay the installation fee on the new dishwasher

Dear sir/Madam

I am writing to you this letter to complain about not covering the cost of installing a new dishwasher .

I purchased a dishwasher from your company on May 29, 2015. I hired a plumber to install it and I paid to him$375.00. However the first time I tried to use dishwasher, it didn’t work. Your company offered to replace the dishwasher. But the salesman named Ahmed Ali told me when I spoke to him by phone that the company would not cover the cost of installing a new dishwasher.

I am expecting from you to resolve this problem and cover the cost of installation because that’s not my fault to pay the expensive of installation.

Sincerely,

Manal

Edited by,

Uma.

There is an idiomatic expression in English that describes one of the cultural norms of business writing in North America. The expression is “in a nutshell,” which means to present the facts briefly and concisely without a lot of unnecessary details. So when someone says, “Just give me the facts in a nutshell” or “Please get to the point,” they are asking for a summary of the facts in the most concise way possible.

This week's theme is Business Writing. First thing we need to understand all the acronyms and abbreviations that people use in workplace correspondences.

Task 1:

Write the meaning of each of the common email emoticons listed below. Search the Internet

for other emoticons used in email and add them to your list.

Possible search term: emoticons

1. : )  Smiley face                                      6.

2. ; )   wink                                     7.

3. : (   sad                                     8.

4. : o   surprised                                     9.

5. :-< Mad10.

Task 2:

The following acronyms and abbreviations are commonly used in business writing.

Write their meanings and explain when you would use them.

1. asap as soon as possible                                    6. Att. Attention                         11. c/o

2. FYI   For your information                                   7. Encl.                        12. n/aNot acceptable

3. TTYL                                  8. Cc                            13. i.e.Internet Explorer That is

4. FAQs  Frequently asked question                                 9. Bcc Blind carbon copy                         14. w/

5. BTW  By the way                                 10. e.g.  Example                      15. tks.

Task 3:

Imagine the following scenario. Then write an email message for this situation below. Decide whether the style is semi-formal or informal.

You have received an email from a team member requesting a report on the progress of a project.

You were away on holidays for two weeks and still need more time to collect and process the information.  

Write an email in response and include the following:

• confirm receiving the request

• explain the reason for the delay in submitting the report

• suggest a new deadline

• end the message appropriately

Dear Mr

I apologize about my delay to submit a report on the progress of a project. I had  a holiday for two weeks and I still need more time to collect the information. I will submit it next Monday. Please accept my apologize

Sincerely,

Manal milad

Good morning everyone, hope that you have had a great, productive, and relaxing long weekend. This week's theme is Presentations. Presentations help you develop confidence, build self-esteem, get more organized and learn to track your time.

Click on this link  and this link; these are two different presentations; play both and answer the following questions after.

Compare between the two links in the following table:

Criteria	First Link	Second Link
Useful Tips	Select a topic of interest	Prepare an outline
Dos	Look confident	Speak clearly
Don'ts	Don’t use filler word like um  uh  so	Don’t use filler word like um  uh  so
Engaging	Take an example Eye contact	Body language
Helpful	Ask questions to audience Laughing	Divide into point
New Vocabulary	Money ball	Axiom

Here are two links to introduce you to phone interviews. Click on this link, and then click onthat link. Now, do a quick comparison between both links in the following table:

	First Link	Second Link
Similarities	Search about information	search and make note
Differences	He made his interview at Bar. He didn't pay attention. He spoke to his friend while interview.	He made his interview in a quite place He pay attention. He listen carefully and spoke clearly
Useful tips	BE prepared: research the company and study the job description Pick a quite place where you won't be disturbed Keep your research note in front of you  Pay attention to the tone of your voice Make sure you prepare some questions to ask.

Job interviews are probably one of the most stressful stages before landing in a job.

Let's start by this link, and then answer the following questions:

1. Give an example of a behavioural question the speaker has mentioned? How to respond to that type of question?
2. Tell me about your project with a team people.and how the project turn out?
3. List three of the advices that the speaker has made throughout the interview.
4. Ready for questions
5. practice
6. speak one shot
7. Write down one of the 'weird' question the speaker has stated.
8. Ans.What kind of tree would you be if you had choose.
9. What are the questions that the speaker has suggested that we ask at end of the interview?
10. 
    
11. Why did the speaker mention smiling during interviews?
12. When they ask about married state, religious affiliation and political affiliation
13. How would you know that this job and company is the right fit for you?
14. What are the steps you need to follow after the interview?
15. Send Thank you e mail

Write the meaning of these words then put them in sentence of your own, and then add yours:

Word	Meaning	Sentence
Rehearsed	practice	I rehearsed many time for interview to be ready for question
Rambling	wandering with no specific destination	I rambling in the garden
Sufficient	enough	I have sufficient food for the trip
Reiterate	repeat, say again	my son reiterate his story

1. Imagine you had a job interview that went well. Write a letter to the interviewer thanking him/her for the opportunity you were given. Remember to restate your key accomplishments/strengths as they relate to the job. 
2. Imagine you had a job interview that did not go well. Write a letter to the interviewer thanking him/her for the opportunity you were given and expressing what you have learned from it. 

Dear Mr

Thank you for meeting with me this morning for the Financial Assistant position which your company is offering. I would like to reiterate my interest in the position.
I am confident that my excellent communication skills and fluency in English, French and Arabic will assist your team
I look forward to hearing your decision regarding my application. Thank you again for the interview.

Sincerely,

Manal Milad  

Dear Mr

Thank you for meeting with me this morning.I appreciated your hospitality.

The interview convinced me of how compatible my background and skills. Please keep my resume with you for another suitable job which is  match with my experience.

Thank you again for the interview and I look forward to meeting with you again in the very near future.

Sincerely,

Manal Milad

Task 1:

Click on this link and listen to two conversations in which job seekers request information interviews. For each conversation, answer the questions below.

1. How does a job seeker connect himself/herself to the interview contact?

Con 1: Engineering Department, Hello Mr 

Con 2: Hello, good morning. Can I speak to Justina

1. What information about himself/herself does the job seeker provide?

Con 1: His name is Henery Keran. He is civil engineer. He came from Czechoslovakia. 

Con 2: Her name is Martha Petric. She is her brother's friend.

1. What does the job seeker request?

Con 1: He want to find information that would help him in his work professional.

Con 2: She want to ask about possible career option in the physiotherapy. 

1. How does the job seeker react to his/her contact’s response?

Con 1: He try to find any spare time to interview him.

Con 2: She try to meet her to find out how she can get a licence physiotherapy in Canada.

1. How effective was each job seeker’s request?

Con1: He will meet him on Friday after lunch

Task 2:

When making a telephone call to request an information interview, you can create a telephone script to guide you. Prepare a dialogue using the prompts below.  Record yourself on this link, save it, copy the link, and then publish it on your blog for your instructor’s feedback.

• Introduce yourself
• Explain to your contact how you heard of him or her
• Give details about yourself and your situation
• State the purpose of your call Arrange a meeting
• Thank the contact

http://vocaroo.com/delete/s0CtKrLZ7bsG/87ac7f4e9f5890d7

Task 3:

There are a lot of useful websites when it comes to looking for a job. Click on this link, type in the name of an occupation, and then select a location. Read the information about the occupation. Give a short presentation of your findings to the class. Discuss which parts of the tool you found useful and why.

I find job in Mississauga,ON.

They need Degree in Accountant and 3 years experience

I will send e mail to careers@justenergy.com

This website is useful because it makes me know how find and apply for job.